Sometimes there's a problem with Code-X where the update fails or it is
behaving erratically after a re-install or after a fresh install of the application. In these cases, it is often recommended to uninstall the
current version and reinstall with the latest full version. This usually is a
problem in Windows and not the Mac. To uninstall please provide the steps
below:
a. Close Code-X
b. Copy the link
below into Windows (File) Explorer to open up your Local Store
folder
- Version 2016: %appdata%\com.adobe.air.aaos.Code-X2016\Local
Store
- Version 2017: %appdata%\com.adobe.air.aaos.Code-X2017\Local
Store
- Version 2018: %appdata%\com.adobe.air.aaos.Code-X2018\Local
Store
- Version 2019: %appdata%\com.adobe.air.aaos.Code-X2019\Local Store
c.
If this is not a fresh installation of the application then you may want to make a copy of the following files (the files may appear without the .db extension) to the user's Desktop (i.e. copy and paste the files to the user's Desktop) as a backup:
- codexConfig.db
- codexWork.db
- codexUser.db
- codexNetwork.db
d. Remove the following folder from %appdata% for your version of Code-X:
- Version 2016: com.adobe.air.aaos.Code-X2016
- Version 2017: com.adobe.air.aaos.Code-X2017
- Version 2018: com.adobe.air.aaos.Code-X2018
- Version 2019: com.adobe.air.aaos.Code-X2019
e. Uninstall the problem version of AAOS
Code-X from the Control Panel
f. Make sure that the
Application Folder for your version of Code-X is removed/deleted from %Program Files
(x86)%\AAOS
g. Download the
latest full install for your version of Code-X from our website
h. Unzip
and run the install for the application for your operating system
i. Launch Code-X
j. If you backed up the files in Step c above, then, regardless of whether you got automatically activated or not, please close Code-X and copy back the files from your Desktop back to the same location they were removed from in Step b above and then re-launch Code-X