Code-X Technical Support

I am getting the error "The application is not able to find 'codexConfig.db' in your user profile located in: ...."

You are getting the following when trying to use Code-X:
The application is not able to find 'codexConfig.db' in your user profile located in: .............

When this happens (only in the Windows version) it usually means the user's Windows Profile is corrupt.  Please follow the steps below to fix the issue for the user:
a. Close Code-X Application
b. Uninstall both Code-X and Adobe AIR from the Windows Control Panel
c. Follow the instructions in the following link to remove the user's Code-X Local Store folder for your version of Code-X:
d. Remove the problem user's Windows profile from both the C (system) drive and the Windows Registry
e. Ask the user to login again to Windows to create a new Windows Profile
f. Reinstall Code-X with the latest full install