If you need to purchase additional licenses after purchasing or renewing Code-X, please contact AAOS Customer Service at:
800-626-6726
Our Tech Support team does not have access to your billing account information. Therefore, you need to contact AAOS Customer Service directly to purchase additional licenses.
When you purchase additional licenses AAOS Customer Service will email you an Addon Activation Code starting with the letter "L". The "L" Addon Activation must be activated along with your Parent Code in order to obtain the additional user licenses purchased.
Once you have your Addon L Code then please follow the instructions below to activate the L Code and have the licenses transferred from your L Code to your Parent Code:
When you get the activation screen please do the following:
1. Enter your Parent Code in the first Parent Code activation input box
2. Enter your L Code in the second Addon L Code activation input box
3. Enter your email address in the email box if you want to be alerted of activation activity
4. Press the Activate button
5. Once successfully activated you will have expended on activation for the current installed user and the remaining licenses will be transferred to the Parent Code
6. For subsequent activations please use only the Parent Code. The Addon L Code is only activated and used once for the license transfer.