Code-X Technical Support

My Profile Page doesn't load when I login to the Code-X Web Application

After logging into the Code-X Web Application your Profile page doesn't load when you click on your profile icon with your initials at the top right of the website and then click on your name from the drop down list.  In fact, nothing happens when you click on your name.

Your Profile page doesn't load because you have not been assigned the User role by your account's Role Manager.  To view your Profile Page you must have a User role assigned. Code-X Web Application users who have only been assigned a Role Manager role (and not a User role) do not have a Profile Page.  Subsequently, users without a Profile Page cannot also use the Code-X Lite Web Mobile Applications.  A user must be assigned a User role to use the Code-X Web Application and the Code-X Lite Web Mobile Applications.